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Hubspot CTA on non Hubspot site

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Sachkundiger

I have placed a Hubspot CTA on one of our websites that is not with the HS CMS and I dont see any analytics on it even though it has been clicked and viewed.

What could be the issue?

CTA
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Akzeptierte Lösung / Akzeptierte Lösungen

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Koryphäe

Could be any combination of a few items ...
- HubSpot tracking code is not installed properly.
- embedded CTA source code has been modified by the non-HubSpot CMS.
- plugin conflict in WordPress.
- less than 20 minutes have passed.


- see Embed calls-to-action (CTA) on your external site

- see Calls-to-action (CTAs) | Frequently Asked Questions
- see Frequency of HubSpot analytics updates

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Koryphäe

Could be any combination of a few items ...
- HubSpot tracking code is not installed properly.
- embedded CTA source code has been modified by the non-HubSpot CMS.
- plugin conflict in WordPress.
- less than 20 minutes have passed.


- see Embed calls-to-action (CTA) on your external site

- see Calls-to-action (CTAs) | Frequently Asked Questions
- see Frequency of HubSpot analytics updates

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Sachkundiger

How can I check if the HS tracking code is installed succesfull?

 

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Koryphäe

You'll want to follow the directions in the following KB articles to properly install your HubSpot Tracking Code and confirm that it's working properly.

- see Install the HubSpot tracking code

- see Troubleshoot the HubSpot tracking code