Hello to the whole community, I'm new to WordPress and HubSpot. I was wondering if there was a way to ask users' phone numbers such as the one that collects email address, when users download something from my website. Is there a form I can add for this? Thanks
Thanks to both of you. HubSpot package means the version I'm using ? It's 7.35.4, HubSpot free. I'm on WordPress 5.4.2. This is the forms screenshot: https://funkyimg.com/i/368Fh.png And that's what I see if I want to edit them (but the edit option doesn't appear): https://funkyimg.com/i/368Fk.png However I would like to add a form to collect phone numbers, as well as email, if it is possible.
There is a standard HubSpot property for Phone Number in which you can add to your form when a user downloads a piece of content from your website. Did you need help with creating that form?
Your screenshots indicate that these are WordPress forms that are simply being monitored by HubSpot. You will need to edit the forms using your WPforms plugin in your WordPress portal.
Unfortunately, it looks like the phone number field in WPforms is a "pro" feature. But if you use a number field and properly label it as "phone number" HubSpot should be able to still associate that field with the contacts record in HubSpot.
Here's some documentation that explains how that works.
Thanks for the welcome. Yes, I think it's something like that I meant. The designer who built the site before me added this plug-in and I would like to try to modify it, but I don't know exactly how she worked, so I thought about asking for help on this board. There is an email request form for each download and I would like to try adding a form for requesting phone number. Here's a screenshot of what the download looks like now:
Apologies, I am unable to see a screenshot in your previous response. Are you wanting to edit your current form by adding the phone number field or wanting a seperate form for just the phone number field?
Sorry XD in my post above the screenshot appears visible.I'll try again with a link https://funkyimg.com/i/367FJ.png Yes, what I would like to do is create a seperate form for just the phone number field.
No worries at all! Can you let me know what HubSpot package you are currently on and whether you are using HubSpot embedded forms or HubSpot collected forms and then I will be able to help you further.