Lead Capture Tools

JAviste
Participant

HubSpot form is cut off when viewed on a smartphone

I embedded the share code for a form into my WordPress website and when viewed on a smartphone some of the form's fields are hidden.

0 Upvotes
8 Replies 8
ERayo
Member

HubSpot form is cut off when viewed on a smartphone

g

0 Upvotes
tjoyce
Recognized Expert | Elite Partner
Recognized Expert | Elite Partner

HubSpot form is cut off when viewed on a smartphone

Hi @JAviste - I think I need you to fix this issue first, then we take a look again and see if there is another issue after it.

The first issue is that the form is wrapped in a <p> </p> tag... can you please remove that from around the form?

See screenshot

Image 2021-03-23 at 1.46.54 PM.png

Remove or change to <div></div> pls

JAviste
Participant

HubSpot form is cut off when viewed on a smartphone

Hi, I have not been able to respond earlier due to some weird Authentication error. Anyway, here I am. I looked for this section of code and do not see the <p> </p> tag. I am attaching a screenshot here:

 

Screen Shot 2021-03-25 at 2.08.14 PM.png

 

0 Upvotes
TiphaineCuisset
Community Manager
Community Manager

HubSpot form is cut off when viewed on a smartphone

Hi @JAviste 

 

Thank you for reaching out. 

Can you share the page where the form is placed? 

 

Thank you

Best

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


0 Upvotes
JAviste
Participant

HubSpot form is cut off when viewed on a smartphone

Thank you for replying Tiphanie! Here are the links to the pages:

Request Info

Subscribe

Edge on Science is a summer youth STEM camp. Parents are invited to Subscribe, to receive articles & anouncements, in the footer of the webpages and from the main menu button. Scroll to the bottom of any page to the footer and you can see the Subscribe button. This just takes you to the Subscribe page, linked above this paragraph. The reason I have a button there instead of just the form is that the form would be cutoff. Edge on Science

All of this works on a desktop or tablet, but not on a smartphone when held in portrait orientation.

Promoting applied science and engineering,


John Aviste

TiphaineCuisset
Community Manager
Community Manager

HubSpot form is cut off when viewed on a smartphone

Hey @JAviste 

 

Thank you for your reply

 

I cannot see any links in your post? 

 

Thank you

Best

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


0 Upvotes
JAviste
Participant

HubSpot form is cut off when viewed on a smartphone

Sorry about that Tiphaine. I have edited my reply to include the links.

0 Upvotes
TiphaineCuisset
Community Manager
Community Manager

HubSpot form is cut off when viewed on a smartphone

Hey @JAviste 

 

I understand this is a temporary solution you've set up. 

 

I'm not sure what could be wrong so I'll tag some of our experts to see if they have an idea - @tjoyce @Kevin-C @Jake_Lett do you know what could have been happening here? 

 

Thank you!

Best

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !