Lead Capture Tools

A-Turner
Member

HubSpot New Form Builder - Change Phone Number Country Name to Flag

HI All, 

 

Is there a way to change the conuntry code text on the phone numbers e.g

 

ATurner_0-1733819758516.png

To country flags e.g 

ATurner_1-1733819838525.png


as im finding artciles in the help centre with some in e.g : https://community.hubspot.com/t5/Lead-Capture-Tools/Default-country-code-in-new-form-builder/m-p/104... 

but i cant find it in the settings anywhere.

Thanks!

 

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6 Replies 6
HouseOFC
Member

HubSpot New Form Builder - Change Phone Number Country Name to Flag

I have tried all possible browsers. On Windows, I tested Chrome, Edge, and Firefox, and they all displayed "de" instead of the flag.

On MacOS and Android, all browsers work correctly and display the flag image.

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HouseOFC
Member

HubSpot New Form Builder - Change Phone Number Country Name to Flag

Chrome, Edge on PC.
Chrome, Safari on Mac.
Chrome on Android.

I'm from Israel, and my clients are from Germany.
The first time I saw the problem was on Zoom when my client shared his screen.
I thought that maybe the problem was with the VPN or something, but after checking on a couple of workstations, I figured out that the problem occurs on all Windows devices.

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TomM2
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

HubSpot New Form Builder - Change Phone Number Country Name to Flag

I can't seem to recreate this issue @HouseOFC if you have a paid HubSpot account I'd recomend reaching out to HubSpot support, otherwise @PamCotton maybe this is something to check with the product team on? 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
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TomM2
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

HubSpot New Form Builder - Change Phone Number Country Name to Flag

Hey @A-Turner the default should be a flag anyway and this can't be edited. This looks like it might be a bug in your editor. 

@MiaSrebrnjak  this might be good to raise with the product team! 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

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HouseOFC
Member

HubSpot New Form Builder - Change Phone Number Country Name to Flag

The issue is onb all windows computers.
I already cheked it on all my pc computers, macbook and android devices.

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TomM2
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

HubSpot New Form Builder - Change Phone Number Country Name to Flag

@HouseOFC What browser are you using? The forms might be relying on a browser rendering of an element. Does this happen on all browsers on windows for you? 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.


0 Upvotes