HubSpot CTA Buttons not showing up in Duck Duck Go Browser

joswald1 · ‎Apr 22, 2020

We created a "Request a Quote" Hubspot CTA button that shows up at the bottom of some of our articles pages....https://www.ibtinc.com/5-questions-for-your-next-storage-system/

This button tests well on Chrome, Firefox, Edge, and Safari. But it does not show up on the Browser - Duck Duck Go. Is there a workaround? Is HubSpot aware of this issue??

PamCotton · ‎Apr 28, 2020

Hello @joswald1

After researching more about DuckDuckGo I see that they are focused on privacy, and disabling scripts on pages.

HubSpot forms/CTA's are using scripts to load, so DuckDuckGo is shutting it off essentially.

Since the settings are coming from DuckDuckGo, unfortunately, there is not much we can do about this aside from recommending using browsers supported by HubSpot

I hope this helps.

Kindly,

Pam

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