Lead Capture Tools

Aseemgupta
Member | Platinum Partner
Member | Platinum Partner

How to use personalised tokens in CTAs

SOLVE

How to use personalised tokens in CTAs ?  I want to create dynamic URLs based on contact name and contact email address. However , I don't want to use link in emails. For that I want CTA to be placed in emails and when some one clicks url automatically populates values.

1 Accepted solution
MFrankJohnson
Solution
Thought Leader

How to use personalised tokens in CTAs

SOLVE

>>"How to use personalised [sic] tokens in CTAs ?"

 

Using personalization tokens in CTAs is not built-in HubSpot functionality -- Dynamic link on CTA in email.

- see this thread entitled, How to distribute multiple unique links with one enail?

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com

View solution in original post

0 Upvotes
5 Replies 5
AbdulMoeez
Member

How to use personalised tokens in CTAs

SOLVE

Hi All,

This can be done. A workaround is as follows

  • Add button in the marketing email.
  • Find the internal name of the property that holds the URL
  • Add object name before the internal name. e.g contact.internal_name
  • Encapsulate internal name it in curly brackets. e.g {{contact.internal_name}}
  • add it in Button URL

AbdulMoeez_0-1636523800693.png

 

EMuller
Participant

How to use personalised tokens in CTAs

SOLVE

Hi, this did not work for me. Do you have any other ideas?

0 Upvotes
NikkHickenbotha
Member | Platinum Partner
Member | Platinum Partner

How to use personalised tokens in CTAs

SOLVE

This may not even be relevant to you anymore but hopefully it'll help someone else who finds this. So Abdul is about 99% correct. The only difference is you need to add a space before and after the curly brackerts. So, instead of:

 

{{contact.internal_name}}

 

It should be:

 

{{ contact.internal_name }}

 

I know it's super small but it works and coding is super weird sometimes. 

TBevan
Participant

How to use personalised tokens in CTAs

SOLVE

It's some good fortune as I come looking for more information on this, you updated the thread yesterday. I have just attempted this myself and it works! I'm amazed this isn't a feature in HubSpot, to simply place property inside the button which when activated, if a URL, sends you to this unique location. It seems so simple, yet so absent. 

0 Upvotes
MFrankJohnson
Solution
Thought Leader

How to use personalised tokens in CTAs

SOLVE

>>"How to use personalised [sic] tokens in CTAs ?"

 

Using personalization tokens in CTAs is not built-in HubSpot functionality -- Dynamic link on CTA in email.

- see this thread entitled, How to distribute multiple unique links with one enail?

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com
0 Upvotes