How do I make the default Text in HS Forms dissapear when User enters text

SOLVE
Elli_Andre
Participant

 Hi,

 

I have set up some forms with a default message for users to get more product info when submitting and saving them the trouble of coming up with a message. But some of them want to type in some personal message and I have the problem that the default text doesnt disappear when the user klicks into the field. this function is nothing new and kind of expected by users, but I can not find the way to change this in the form editor. Maybe some of you has done this and can get me a quick how-to? 

 

Thanks!

Forms_BCP_Default_Text.PNG

 

 

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Accepted Solutions
Phil_Vallender
Solution
Most Valuable Member | Elite Partner

Hi @Elli_Andre

 

I don't know how other platforms behave but in the case of HubSpot:

  • 'Default value' places an actual response in the form field which the user can change if they wish
  • 'Placeholders' disappear when the user clicks in the field but are not submitted if the field is unchanged

What you are hoping to happen is kind of a combination of these two options. 


Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies

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Phil_Vallender
Solution
Most Valuable Member | Elite Partner

Hi @Elli_Andre

 

I don't know how other platforms behave but in the case of HubSpot:

  • 'Default value' places an actual response in the form field which the user can change if they wish
  • 'Placeholders' disappear when the user clicks in the field but are not submitted if the field is unchanged

What you are hoping to happen is kind of a combination of these two options. 


Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies

View solution in original post

0 Upvotes