Forms from webflow website using API going to Spam in inbox

robspeirs
Member

Hi, I am sure this has been answered before now but I can't find the answer. 

 

We have a webflow website, with multiple hubspot forms embedded (API) which are directed to our main inbox. They all end up in spam even though I have them/domains/email marked as white list and have all the Automatically mark as spam toggles off.

 

Can anyone direct me to a solution post or advise. 

 

Many thanks. 

0 Upvotes
2 Replies 2
PamCotton
Community Manager

Hello, @robspeirs is every email from the form going to the spam inbox? Would be a marketing email or sales email being sent?  The more information, screenshots, and details you can provide, the better I can advise on the next steps.

 

Thank you,

Pam

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0 Upvotes
robspeirs
Member

Hi Pam,

I have attached 2 images of an example of the inbound form which is going to spam.
Every form is ending up in spam.

Thanks

 

Spam Screenshot.pngInkedSpam Screenshot Bottom of message_LI.jpg

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