Form submissions not tracked

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Hey folks - this seems pretty basic, so I'm hoping it's just a simple misconfiguration. 

I have a CTA->LP->Form->TYP workflow-assigned with email follow-up campaign. My test submissions (both in chrome and incognito) have worked flawlessly. Yet, the form shows 0 submissions. However, it does show the list of [test] contacts below. Any idea why the form is showing 0 submissions? 

 

On another note, this CTA was recently updated because it had over 200 views while the LP only showed 2 views. Not sure what's going on. 

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Community Manager

Hi @thetechwriter

 

Have you connected with HubSpot technical support regarding this matter? Connecting with them will be the best way to resolve this matter, as they will be able to see the issue specifically in your portal. 

 

Thank you,

Jenny


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