Form not rendering properly after using Belch.io

[Stu_TMB]

Hi everyone,

Not sure if this is the right place to post this or not. I've setup a form through Hubspot and used Belch.io to make some cosmetic adjustments. However when the form renders all I get is a border with nothing in it.

When I use the default form Belch provides as a test; it renders correctly. The form is located at http://testmybackups.com/cloudberry/

Just click the red 'Try CloudBerry for Free' button in the slider to launch the form.

Any help is appreciated!
Stuart

[tjoyce · Accepted solution]

Hi @Stu_TMB - You appear to be a hubspot free or essentials customer which doesn't allow you to style your HS forms. This is a limitation HS puts on it's forms in the lower tiers.

We used to have a solution for that but, HS decommissioned it.

tim@belch.io

[MatthewShepherd]

Hi @Stu_TMB 

Looking at the Google Chrome Browser Console I see a few CORS errors:

Your form loads OK in Firefox and not in Chrome so I think these errors are the source of the problem and could be related to the form being loaded within an iframe inside of your pop-up. As this is created with Belch.io it might be worth submitting a support request with Belch as they may have come across such issues before. It looks like they offer support via http://slack.belch.io/

[Stu_TMB]

Hey Matthew,

Thanks for replying!

Interesting; I'm getting the same result in both Chrome and Mozilla.
I've also reached out to the Belch.io team as suggested too.

Thanks again,
Stuart