Lead Capture Tools

JWaack
Contributor

Form Redirect/Thank You on LP

SOLVE

Hi All, 

 

So, we often use the button > open form-combo, so the form only pops up when you click a button on the page. However, that feature always overrides the selected Thank You-message and/or redirect link, so we always have to add it manually. 

 

Is there a workaround, so the form actually sticks to the defined Thank You-message or redirect? 

(We're working with the CLEAN Template, so it might be a template issue?)

0 Upvotes
1 Accepted solution
TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Form Redirect/Thank You on LP

SOLVE

Hey @JWaack when you say you're using the "button > open form" combo, is this a custom module you're using or is this a pop-up form within HubSpot? 
If it's a custom module in the HubSpot CMS the thank you message does have to be set on the page level, or it's possible it's set within the custom module's settings. Right now the "thank you message" on the form editor only applies if the form is added via the embed code on an external site. 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

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2 Replies 2
JWaack
Contributor

Form Redirect/Thank You on LP

SOLVE

Thanks for the info, that's what I wanted to know. Have a great day, Juliane

0 Upvotes
TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Form Redirect/Thank You on LP

SOLVE

Hey @JWaack when you say you're using the "button > open form" combo, is this a custom module you're using or is this a pop-up form within HubSpot? 
If it's a custom module in the HubSpot CMS the thank you message does have to be set on the page level, or it's possible it's set within the custom module's settings. Right now the "thank you message" on the form editor only applies if the form is added via the embed code on an external site. 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.