Followup email for forms submitted on external sitesSOLVE
Jan 5, 2018 4:01 AM
When we embed HubSpot forms on an external website, we should be able to send followup email from HubSpot, right now the option is available only when the forms are embedded on HubSpot pages.
Solved! Go to Solution.
Jan 8, 2018 9:21 AM
Hey @sharath sending follow up emails triggered by any forms is a part of the "workflows" tool which is available to all Professional and Enterprise Marketing customers: https://knowledge.hubspot.com/workflows-user-guide-v2
Feb 5, 2018 10:10 AM
Yes, @Tom is correct. Our site is external and we have no issues sending follow up emails, we do this for all our forms and it's how we deliver all our downloadable assets. You will just need to create a workflow triggered by the form submission. If you have the same form on multiple pages but want different emails to be triggered you would just add the url as a segmenting factor within the worflow.