Lead Capture Tools

RezoLomidze
Member

Filtering out submissions on some of the non-hubspot forms

We are a SaaS company using Hubspot as a CRM and customer support tool. We added a HubSpot tracking code to our WordPress website and web app. We use HubSpot chat and non-hubspot forms to capture leads for the website. For the web app, we are using HubSpot chat to provide customer support. We don't want non-hubspot form submissions from the web app to be added to our CRM. However, we still receive data from the forms in our web app. Is there a way to filter those out so we receive submissions only from our website?

 
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franksteiner79
Key Advisor

Filtering out submissions on some of the non-hubspot forms

Hi @RezoLomidze 

 

In the form settings you deactivate the non-HubSpot forms options.

 

franksteiner79_0-1713549175624.png

Switching that off will stop these form submissions coming into HubSpot.

 

Frank

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Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

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RezoLomidze
Member

Filtering out submissions on some of the non-hubspot forms

Hi, @franksteiner79. Thanks for the reply, but that won't help because we need to receive submissions from our website. Our website is WordPress, so every form on the website is a non-Hubspot form

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