Fake Form Completions

[LP79]

Hi Hubspotters

I keep getting fake form completions. I have the Captcha turned on to help reduce the BOts etc. However I was wondering if anyone here could offer some advise on how we can combat these fakers? Also does anyone know a work around to removing or blocking these fake completions from hitting our form metrics.

At the moment we are debating internally if we mark the contacts as FAKE and opt them out of marketing comms, or if we just delete this dirty data from our platform.

[jennysowyrda · Accepted solution]

Hi @LP79, 

From within HubSpot you can enable captcha and block free email providers or specific domains from submitting the form. I wanted to share this article which outlines this for your reference.

@cbsembler do you have any tips on how to handle spam contact records that come in through form submissions?

[40]

I am also facing fake form compilation issue.

If the provide form were not deliver in 5 days , I have to pay them registration fee of rs 6900. The company name "Hubspot" overseas. Below is the link.

https://todaywork.classicworkpro.com/

[jennysowyrda · Accepted solution]

Hi @LP79, 

From within HubSpot you can enable captcha and block free email providers or specific domains from submitting the form. I wanted to share this article which outlines this for your reference.

@cbsembler do you have any tips on how to handle spam contact records that come in through form submissions?

[kennethbrenes]

Hello @jennysowyrda 

If I'm implementing the form using the forms API, is there a way to add more security in terms of avoid bots to submit data?

Thanks,

[sharonlicari]

Hey @kennethbrenes 

Based on this article, 

The Forms API's principal method is the submit form method, which allows you to pass any information captured on your website or application to HubSpot, including custom data. This endpoint doesn't require authentication, so you can make the call from a form to our API without worrying about security.

If you need to have a custom user-submitted form for any reason, the Forms API provides the control you need. Good candidates would be forms that do calculations or have custom elements. Note that when using the Forms API, accessibility and validation is your responsibility.

There are some limits in place for contact records and form submissions that may affect your testing. Please see the list of contact and form limits.

For questions about the Forms API, refer to our developer forum, where many common questions have already been answered.

Best

Sharon

[KatieSchieder · Accepted solution]

Great solution! 

I would also suggest requiring an email address that triggers an email. This way people are required to provide a real email if they want what you are providing. You also have the ability to immediately weed out all emails that bounce.