Lead Capture Tools

katethedowry
Contributor

Exclude Existing Contacts From Pop-Up Forms

I'm currently running a Shopify + HubSpot integration. I've tried several solutions to create pop-up forms for BOTH lead capture (welcome offer, newsletter sign-up, book a demo) and website messaging (cart abandon, cross-sell / up-sell). I've used both HubSpot's native pop-up forms and JustUno, a partner app. However, I haven't found a solution that allows me to 1) exclude existing HubSpot contacts from some pop-ups without custom Javascript code. Has anyone else found a work around to this issue?  

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Daniel_Bleich
Key Advisor

Exclude Existing Contacts From Pop-Up Forms

Hi Kate,

You can easily do this with Hubspots pop-up forms.

  1. Go to targeting 
  2. Select Visitor information and behavior
  3. Select from the drop-down "When Visitor"
  4. Select from the other drop-down "is unkown"

 

Screen Shot 06-28-20 at 01.01 PM.PNG

 

Now the pop-up will not show if a user is not a contact in your data-base.

You can do the same with specific contact lists also.

 

Regards,

Daniel

 

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Thanks!

Daniel Bleichman
Marketing | AudioCodes

Danielbleichman@gmail.com
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