Lead Capture Tools

JSpilker
Member

Error message in passing form value

SOLVE

Hi, When I view the form submission details, I notice this error message. "This value wasn't passed to the Contact record. 'technology_computers' isn't a Contact property.

In order to capture this information, do I need a property called "technology_computers"?

I have a Radio Select property called "Volunteer Interest". Is it good enough to have a value called  "technology_computers" to capture the information or do I need a specific property. Thanks for your help. 

0 Upvotes
1 Accepted solution
Ben_M
Solution
Key Advisor

Error message in passing form value

SOLVE

What you have on that page is not a radio button. That is a multi-select checkbox form field. In Hubspot you should be mapping this to a multiple checkbox field. Then it will capture the value(s) which is being passed as an array because someone could select one, multiple, or all of your checkboxes.

 

What are you using to integrate this form with Hubspot? What I am seeing on the front-end, does not show a name/ID of the form field of technology computers. What I would expect to see if this property ( checkbox-bf5e07b3-6bbe-416f-b41a-39b60e133e1a ) with a value of ( Technology / Computers ) being passed into your Hubspot multiple checkbox property.

View solution in original post

0 Upvotes
3 Replies 3
Ben_M
Key Advisor

Error message in passing form value

SOLVE

If you are passing values through a form to Hubspot, the property on the form must match the property in Hubspot. Radio buttons act like a group but they can only pass a single value in their setup. However, from the sounds of it, you may have a form with different name values on each radio button. What your code should look like for your example is:

 

 

<input type="radio" name="volunteerInterest" id="technology_computers" value="technology_computers">
<input type="radio" name="volunteerInterest" id="movies_tv" value="movies_tv">

 

 

In this scenario your property in hubspot would be volunteerInterest to map to the form field and it would capture the value dependent on the selection.

 

If this doesn't look like what you have or if you have a different idea of what you are trying to capture, if you can post a link to the page in question so we can see the source code, we can evaluate what a solution in your instance would look like.

0 Upvotes
JSpilker
Member

Error message in passing form value

SOLVE
Hi, thanks for the quick response. I am new to this.

The form in question is on this page: https://www.eastsideaudubon.org/volunteer

The property that I have set up is called Volunteer Interests. I have create a value called technology_computers

Can this possibly work? If I understand you correctly, I should change the form ID to "technology_computers".

Thanks

John


[cid:ba6440f8-3f43-4df1-b024-3c3311d154ba]



0 Upvotes
Ben_M
Solution
Key Advisor

Error message in passing form value

SOLVE

What you have on that page is not a radio button. That is a multi-select checkbox form field. In Hubspot you should be mapping this to a multiple checkbox field. Then it will capture the value(s) which is being passed as an array because someone could select one, multiple, or all of your checkboxes.

 

What are you using to integrate this form with Hubspot? What I am seeing on the front-end, does not show a name/ID of the form field of technology computers. What I would expect to see if this property ( checkbox-bf5e07b3-6bbe-416f-b41a-39b60e133e1a ) with a value of ( Technology / Computers ) being passed into your Hubspot multiple checkbox property.

0 Upvotes