Error: Issue fetching pixels

Occasional Contributor

Hi,

 

I created two campaigns: 1) FB lead ad form and a FB ad linking to a HS landing page.  When I click Marketing -> Ads, I see an error "Issue fetching pixels"

 

I thought I added FB pixel to the HS landing page header.  And I don't think I need to do anything with the FB lead ad form.  Am I missing something?  Why am I getting this error?

 

I also noticed that my HS ad's page doesn't update with current info (as compared to FB).  Maybe the pixel issue is the cause?

 

I would appreciate any help.  Thanks.

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Community Manager

Hi @methodman,


Thanks for reaching out.
I want to tag in some subject matter experts to see if they have any suggestions.
Hi @Tnichs @briandon @ajchapman20, do you have any thoughts on this?

Thanks!
Jess  


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