Lead Capture Tools

mb01
Member

Elementor form and Recaptcha not converting submissions

SOLVE

When using recaptcha3, the Elementor form wil NOT convert into HubSpot. When using recaptcha, it will, but the spam is intollerable. What can be done?

1 Accepted solution
mab0101
Solution
Member

Elementor form and Recaptcha not converting submissions

SOLVE

In the Elementor form setup, they offer "recaptcha" or "recaptcha v3". According to their website, the unversioned recaptcha is v2.

 

The issue is pretty straightforward. If we use v2, the integration with HubSpot works. If we use v3, it does not.

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4 Replies 4
kvlschaefer
Community Manager
Community Manager

Elementor form and Recaptcha not converting submissions

SOLVE

Hi @mb01,

 

Thanks for reaching out! 

 

Due to the external nature of this tool, whether a submission leads to a contact being created in HubSpot is dependent on whether the form adheres to HTML standards

 

Are you using ReCaptcha V2 or ReCaptcha V3 alongside the form?  The more information you can provide on the form setup, the more the community can assist on next steps.

 

Thank you,

Kristen

JStender
Participant

Elementor form and Recaptcha not converting submissions

SOLVE

This issue still persists. 

0 Upvotes
OLand
Participant

Elementor form and Recaptcha not converting submissions

SOLVE

I am having the same exact issue and using V3.

0 Upvotes
mab0101
Solution
Member

Elementor form and Recaptcha not converting submissions

SOLVE

In the Elementor form setup, they offer "recaptcha" or "recaptcha v3". According to their website, the unversioned recaptcha is v2.

 

The issue is pretty straightforward. If we use v2, the integration with HubSpot works. If we use v3, it does not.