Double and tripple tickets from form

PJas · ‎Jul 17, 2024

Hi,
we have an LP form in Hubspot, and sometimes after filling it out, 2 or even 3 identical tickets are created instead of one. What could be the reason for this?

THX

Regards

Przemek

TomM2 · ‎Jul 17, 2024

Hey @PJas is this within the HubSpot CMS or external? My only guess here is that there may be a script conflicting with the HubSpot form. Just to confirm it's creating multiple tickets from a single submission? Do you have a link to the page you're forms on so I can take a look?

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

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View solution in original post

TomM2 · ‎Jul 17, 2024

Hey @PJas is this within the HubSpot CMS or external? My only guess here is that there may be a script conflicting with the HubSpot form. Just to confirm it's creating multiple tickets from a single submission? Do you have a link to the page you're forms on so I can take a look?

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.

PJas · ‎Jul 17, 2024

Hey, it's external.

https://oferta.faktoria.pl/kontakt

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