Lead Capture Tools

JDCharnell
Participant | Partner
Participant | Partner

Does a chatbot with "target: all pages" override chatbots on specific pages?

SOLVE

For instance, so I have a chatbot for landing page A. It's designed to be specific to that one landing page.

 

I also have a "catch-all" chatbot for articles, the homepage, etc.

 

Would the "catch-all" chatbot appear over the specific chatbot, would the landing page A chatbot appear, or would they both show up one after another? 

 

I saw that there is an option to exclude pages, but that seems like it would be cumbersome to maintain after a while.

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Josh
Solution
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

Does a chatbot with "target: all pages" override chatbots on specific pages?

SOLVE

Hi @JDCharnell,

 

On your chatbot screen you will see a priority column in which you can drag-and-drop for the order. Those with higher priority will supersede those with lower priority. 

Screen Shot 2021-02-10 at 1.54.14 PM.png

Josh




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

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Josh
Solution
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

Does a chatbot with "target: all pages" override chatbots on specific pages?

SOLVE

Hi @JDCharnell,

 

On your chatbot screen you will see a priority column in which you can drag-and-drop for the order. Those with higher priority will supersede those with lower priority. 

Screen Shot 2021-02-10 at 1.54.14 PM.png

Josh




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

JDCharnell
Participant | Partner
Participant | Partner

Does a chatbot with "target: all pages" override chatbots on specific pages?

SOLVE

Thank you so much. That's one of those things I was completely blind to until you pointed it out. 

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