Delete a form submission from a contact record, or a contact from a form submission.
We have had a number of confused customers fill out either our "request a demo" or "request a preview" forms on our website. While we can use their lifecycle stage to exclude them from our prospecting workflows, they still show as submissions and are throwing off our conversion rate on the page and I'm worried a list will be pulled of anyone who submitted that form not realizing it might have customers in it.
We need a way to remove someone from a form submission, or remove a form submission from a contact record without deleting the entire form or contact record.
Delete a form submission from a contact record, or a contact from a form submission.
I agree with this! We did a test run on a form submission and now it shows as a submission, had we known it couldn't be deleted we wouldn't have done it. Is this in the works to be updated?
The product team has updated the status as "Being reviewed", I encourage you to upvote for the idea, this way you will have all the updates regarding this option.
Delete a form submission from a contact record, or a contact from a form submission.
Definitely an upvote here.
With the current settings, if you run tests and fake form subsmissions, you are simply unable to delete them.
I have lost faith in this community since there are valuable ideas with hundreds of upvotes, time passes by and nothing happens. Please do something with your customers' ideas!
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Best,
Kristen
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