Delete FB forms created on HS

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Occasional Contributor

Is there a way to delete facebook forms created on hubspot?  I am testing out what the forms will look like (esp as it relates to the privacy policy disclosure) since there is no way to preview.  So I have all these extra forms that I don't plan to use.  Thanks in advance!

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Community Manager

Hey @methodman 

 

Welcome to the Community!

 

Those forms are pulled from your Facebook business page instead of from HubSpot. To modify them or prevent them from showing up in HubSpot, you'll need to go into your Facebook business account and manage them there. I checked out Facebook support's help center and it looks like they do not allow modifying of lead gen ad forms once they have been published, but you should be able to archive them as a way to prevent them from showing in HubSpot. This is the article I am referencing. Since those forms are created and managed on Facebook, if you need additional support on them, you'll want to reach out to Facebook directly!

 

I hope this helps

 

Best

Sharon


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Solution
Community Manager

Hey @methodman 

 

Welcome to the Community!

 

Those forms are pulled from your Facebook business page instead of from HubSpot. To modify them or prevent them from showing up in HubSpot, you'll need to go into your Facebook business account and manage them there. I checked out Facebook support's help center and it looks like they do not allow modifying of lead gen ad forms once they have been published, but you should be able to archive them as a way to prevent them from showing in HubSpot. This is the article I am referencing. Since those forms are created and managed on Facebook, if you need additional support on them, you'll want to reach out to Facebook directly!

 

I hope this helps

 

Best

Sharon


We are excited to announce that the Community will be launching a weekly newsletter on November 2, 2020!
Sign up today!

View solution in original post

Occasional Contributor

thank you!