Lead Capture Tools

Edyta7510
Orientador(a)

Conversions from chat bot

resolver

Hi All, 

I have enabled a bot on our website that pushes visitors to certain pages to download a whitepaper (they do it from a landing page). 

For the contacts that converted on the landing page, there is absolutely no bot-related activity registered. I would like to know which contacts converted after interacting with the bot, how can I accomplish this? 

 

Thanks

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Jnix284
Solução
Membro do Hall da Fama | Parceiro Elite
Membro do Hall da Fama | Parceiro Elite

Conversions from chat bot

resolver

@Edyta7510 There are a few ways you can do this - either through creating a list, running a workflow or building a report.

Either way, you would use the activity filters for "conversation with bot" to establish your criteria and could combine it with the form conversion.

 

Jnix284_0-1657662720401.png

Have you already tried using these criteria? How do you plan on using the info (do you need a list, report, or some other action via workflow)?


If my reply answered your question please mark it as a solution to make it easier for others to find.



Jennifer Nixon - Delivery Lead at Aptitude 8

connect with Jen on Linkedin

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3 Respostas 3
Jnix284
Solução
Membro do Hall da Fama | Parceiro Elite
Membro do Hall da Fama | Parceiro Elite

Conversions from chat bot

resolver

@Edyta7510 There are a few ways you can do this - either through creating a list, running a workflow or building a report.

Either way, you would use the activity filters for "conversation with bot" to establish your criteria and could combine it with the form conversion.

 

Jnix284_0-1657662720401.png

Have you already tried using these criteria? How do you plan on using the info (do you need a list, report, or some other action via workflow)?


If my reply answered your question please mark it as a solution to make it easier for others to find.



Jennifer Nixon - Delivery Lead at Aptitude 8

connect with Jen on Linkedin

Edyta7510
Orientador(a)

Conversions from chat bot

resolver

@Jnix284 many thanks for this!!! 😄 

I wanted to see what was the impact of my bot on conversions, how many people who engaged with the bot finally converted. 

kvlschaefer
Gerente da Comunidade
Gerente da Comunidade

Conversions from chat bot

resolver

Hey @Edyta7510,

 

Thanks for reaching out! 

 

I wanted to invite our community members to this conversation. 

Hi @Phil_Vallender@Jnix284@danmoyle - Do you have any tips or workarounds on tracking chatbot conversions for @Edyta7510

Thank you!

 

Best,

Kristen


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