Feb 1, 2019 5:08 AM
I have recently added a new form to our website (Contact Form 7 in Wordpress), but the submissions are not creating new contacts or any information in Hubspot.
The form is on this page https://parishcouncilwebsites.org.uk/brochure-request/
Can you help?
Feb 1, 2019 8:26 AM
Unfortunately I was not able to load your website link from here in the USA.
If you are using Collected Forms with Contact Form 7, the first thing I would do is make sure that the field names and descriptions in Contact Form 7 match precisely with the names of the fields in HubSpot. Any sory of mismatch will interfere with the functionality of Collected Forms.
If you'd like a bit more flexibility with your form fields, I recommend you give the HubSpot Forms for Contact Form 7 plugin a try. The plugin will allow you more control over the integration beterrn Contact Form 7 and HubSpot.