Contact Form 7 Not Recognised

NetWiseUK
Member

Hi there

 

I have recently added a new form to our website (Contact Form 7 in Wordpress), but the submissions are not creating new contacts or any information in Hubspot.

 

The form is on this page https://parishcouncilwebsites.org.uk/brochure-request/

 

Can you help?

 

Thanks

Adam

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1 Reply 1
trevorjones71
Key Advisor

Hi @NetWiseUK,

 

Unfortunately I was not able to load your website link from here in  the USA.  

 

If you are using Collected Forms with Contact Form 7, the first thing I would do is make sure that the field names and descriptions in Contact Form 7 match precisely with the names of the fields in HubSpot.  Any sory of mismatch will interfere with the functionality of Collected Forms.

 

If you'd like a bit more flexibility with your form fields, I recommend you give the HubSpot Forms for Contact Form 7 plugin a try.  The plugin will allow you more control over the integration beterrn Contact Form 7 and HubSpot.

 

Good Luck!

 

- Trevor

 

 

-Trevor

If my post resolves your issue, please accept my post as a solution.
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