La fonction de suggestion automatique permet d'affiner rapidement votre recherche en suggérant des correspondances possibles au fur et à mesure de la frappe.
You'll want to make sure that "Consent to Collect Chat Cookies" setting is enabled in your chatflow, as well as the "Show Consent Banner to Visitor" for visitors to see the cookie when they attempt to leave a chat. This article describes how to find this setting in your chat flow.
févr. 4, 20223:32 AM - modifié févr. 4, 20223:32 AM
Participant
Consent to collect chat cookies
Résolue
Hello Kristen,
We are aware of cookies and incognito mode. We do get our own cookie banner, but we never see the banner from Hubspot when leaving the page. How can that one be triggered?
You'll want to make sure that "Consent to Collect Chat Cookies" setting is enabled in your chatflow, as well as the "Show Consent Banner to Visitor" for visitors to see the cookie when they attempt to leave a chat. This article describes how to find this setting in your chat flow.
We have it all enabled but do not see it after clearing cookies, nor in incognito modus. But you said you did see it. So maybe you could just explain to me waht you did...?
This may be caching error as I was able to see the cookie banner on your home page as well as on the chat.
If you're still experiencing the issue, may I get you to clear your cache and cookies, please? I've included a couple of step-by-step articles below from Google below for you:
Once you've cleared the cache and cookies, you should be able to view this page without any issue. If the issue is still persisting, you may need to try it out in Incognito mode to see if you're able to view the cookie banner.
I hope this helps!
Best,
Kristen
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !