Collected forms not capturing multiple checkboxes

brewerjoseph
Member

I'm using Sales and Marketing free. I have a simple contact form on my site that also asks an optional question such as what products they are interested in and then allows them to select multiple, however when I get notification of a form submission that portion of the form is not being recorded or reported.

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2 Replies 2
jennysowyrda
Community Manager

Hey @brewerjoseph

 

Can you please share links and screenshots of what you are seeing? I would also recommend checking out the requirements in this article to ensure your form is supported.

 

Thanks,
Jenny

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Uusteri
Participant | Diamond Partner

Has anyone figured out a way on how to collect other than single-line text field type properties on non-Hubspot forms? This would be a really good addition to sites that are not hosted on HubSpot. Clients may keep their forms within company branding.

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