Dec 17, 20196:50 AM - edited Dec 17, 20196:51 AM
Member
Chat not showing on mobile devices
SOLVE
The Hubspot chat bubble is showing on desktop but not on mobile. We've tried many different devices and browsers, also incognito. We've tried all options in Hubspot ('show the chat icon on small screen sizes' on checked, 'Show the chatflow to everyone who visits your website' checked). We've also reinstalled the Hubspot tracking code in 3 different ways (GTM, Wordpress installation, directly in code), ofcourse also only having 1 active at a time. Nothing makes the mobile chat bubble show up.
I know this is old, and I'm sorry for digging this up, but I'm currently running into the same issue as OP. I am using Wordpress with Elementor to build my site. I implemented the code with Google Tag Manager.
I'm unsure how to edit the CSS to allow display on the mobile version of my site. Can you help?