Chat not showing on mobile devicesSOLVE
Dec 17, 2019 6:50 AM - edited Dec 17, 2019 6:51 AM
The Hubspot chat bubble is showing on desktop but not on mobile. We've tried many different devices and browsers, also incognito. We've tried all options in Hubspot ('show the chat icon on small screen sizes' on checked, 'Show the chatflow to everyone who visits your website' checked). We've also reinstalled the Hubspot tracking code in 3 different ways (GTM, Wordpress installation, directly in code), ofcourse also only having 1 active at a time. Nothing makes the mobile chat bubble show up.
Our Hubspot ID is 5732505 and tracking code is
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Does anyone know how we can make the chat bubble show up on mobile devices?
Solved! Go to Solution.