Chat in E-mail


Is it possible to build the chat function into an (automatic) e-mail?

2 Replies 2
Community Manager

Hello @ARookA, could you please provide us with more details on how/where the chat would be located?  The more information, screenshots, and details you can provide, the better I can advise on the next steps.


Thank you,


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Hi Pam,


Of course. We want to send an e-mail to customers via marketing -> e-mail if they have made an offer request. 

Below the mailing, the signature will contan the contact details such as e-mail and telephone number. We would also like to give the customer the opportunity to chat. In concrete terms: a possibility to chat to us via the (automatic) mailing.


Thank you!