Hello @ARookA, could you please provide us with more details on how/where the chat would be located? The more information, screenshots, and details you can provide, the better I can advise on the next steps.
Of course. We want to send an e-mail to customers via marketing -> e-mail if they have made an offer request.
Below the mailing, the signature will contan the contact details such as e-mail and telephone number. We would also like to give the customer the opportunity to chat. In concrete terms: a possibility to chat to us via the (automatic) mailing.