Lead Capture Tools

LCasale
Member

Changing form contacts to non-marketing contacts

SOLVE

I have a lead capture form setup and its capturing more marketing leads than expected. This resulted in us being automatically upgraded to the next tier. I'd like to change the settings so anyone who fills out the form moving forward is categorized as a non-marketing contact, but if I do that will it make all the past submission non-marketing contacts as well? 

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franksteiner79
Solution
Recognized Expert

Changing form contacts to non-marketing contacts

SOLVE

Hi @LCasale 

 

No, this will only effect new contacts being created by the form. Once a contact is a marketing contact you have other ways - manual, bulk edit, workflows - to change that status.

 

Frank

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Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

Let's Talk About Your Project

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2 Replies 2
franksteiner79
Solution
Recognized Expert

Changing form contacts to non-marketing contacts

SOLVE

Hi @LCasale 

 

No, this will only effect new contacts being created by the form. Once a contact is a marketing contact you have other ways - manual, bulk edit, workflows - to change that status.

 

Frank

Found my comment helpful? Great! Please mark it as a solution to help other community users.


Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

Let's Talk About Your Project
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LCasale
Member

Changing form contacts to non-marketing contacts

SOLVE

ok thank you for confirming! 

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