I want to change the initial logo on my chat option to our new logo:
I have had a conversation with an employee and looked all around the internet, but no where shows how to do this.
I have added logo on the branding tab in the settings, but nothing changes the logo on the chat.
I have put personal profile picture on the chat is I take the chatflow by, so the customer sees my profile picture, but I cant change initial logo.
Anyone who can help?
Nov 14, 2022 9:25 AM
Thank you for reaching out to the Community!
Just to confirm – you'd like to change the logo/image in the chat heading here?
You can change this image if go to Conversations > Chatflows > Edit (on the bot you want to use your logo on) > Display:
I hope this helps!
Mia, Community Team
Nov 14, 2022 2:46 PM
Sure! @STHansen you should see the "Edit" button if you hover over the chatflow with your mouse, like this:
You might have to click somewhere on the page first for the hover-select option to activate.
If this doesn't work as expected, please try accessing the chatflow in a different browser (preferably Google Chrome or Mozilla Firefox). Thank you!
Mia, Community team
Nov 14, 2022 2:58 PM