Lead Capture Tools

ACompton1
メンバー

Captcha on Pop-up Forms

解決

Is there any way to turn off Captcha on pop-up forms? I see it in forms, but not pop-up forms.

 

Thanks

1件の承認済みベストアンサー
Bryantworks
解決策
キーアドバイザー | Diamond Partner
キーアドバイザー | Diamond Partner

Captcha on Pop-up Forms

解決

Hey there @ACompton1 

 

This was previously discussed here:  https://community.hubspot.com/t5/Lead-Capture-Tools/Can-reCaptcha-be-disabled-on-popups/td-p/153505

 

But in short,

 

"If you have a simple follow up enabled on your Lead Flow, it is not currently possible to disable the reCaptcha. If you were to disable the follow up email, however, a reCaptcha would not appear for those filling out the Lead Flow.

 

As this is a relatively new feature, I recommend submitting feedback on this feature on the Ideas Forum. The team that manages Lead Flows on the backend is always looking for ways to improve the tool and provide the best experience. "

 

Hope this helps shed some light.

Chris Bryant | Your Dedicated HubSpot Expert

元の投稿で解決策を見る

3件の返信
NancyFitz
参加者

Captcha on Pop-up Forms

解決

I agree! Apparently it's only there if you elect to send a follow-up email. I want the email, but not the captcha.

AM8
トップ投稿者

Captcha on Pop-up Forms

解決

Hi, 

I have a work around for this. 

You will have to disable the follow-up email on the pop-up form but you can create a workflow that sends the follow-up email. Use enrollment trigger as " form submission". 
Screenshots available on https://community.hubspot.com/t5/Lead-Capture-Tools/Recaptcha-in-pop-up-forms/m-p/287371/highlight/f... 

Thank you. 
Anu 

Did my post help answer your query? Help the Community by marking it as a solution.

Hope this helps
Thank you.
-AM8 
#Did my post help answer your query? Help the Community by marking it as a solution.
Bryantworks
解決策
キーアドバイザー | Diamond Partner
キーアドバイザー | Diamond Partner

Captcha on Pop-up Forms

解決

Hey there @ACompton1 

 

This was previously discussed here:  https://community.hubspot.com/t5/Lead-Capture-Tools/Can-reCaptcha-be-disabled-on-popups/td-p/153505

 

But in short,

 

"If you have a simple follow up enabled on your Lead Flow, it is not currently possible to disable the reCaptcha. If you were to disable the follow up email, however, a reCaptcha would not appear for those filling out the Lead Flow.

 

As this is a relatively new feature, I recommend submitting feedback on this feature on the Ideas Forum. The team that manages Lead Flows on the backend is always looking for ways to improve the tool and provide the best experience. "

 

Hope this helps shed some light.

Chris Bryant | Your Dedicated HubSpot Expert