Can't connect existing marketing forms to conversations inbox
SOLVE
Why can't I connect my existing marketing forms to the conversations inbox? This seems like such a basic function. I don't want to add a service form, I don't have any. I just want to connect my existing marketing forms to the conversations inbox. I can't always get to my email, so it's really important for me to see when a new form is submitted in the conversations inbox. I almost missed a huge deal because of the lack of this feature.
Can't connect existing marketing forms to conversations inbox
SOLVE
Hi everyone, my name is Cambria - I'm a Product Manager on the Conversations team. Thank you to everyone who has upvoted this idea, shared your use cases, and added your thoughts and opinions over the past several months!
I'm excited to announce that we now support contact forms as a channel in the Inbox (in beta) and we look forward to rolling it out to you all!
If you want to sign up for the beta, please fill out this form and we'll give you access as soon as we can.
Can't connect existing marketing forms to conversations inbox
SOLVE
Hi everyone, my name is Cambria - I'm a Product Manager on the Conversations team. Thank you to everyone who has upvoted this idea, shared your use cases, and added your thoughts and opinions over the past several months!
I'm excited to announce that we now support contact forms as a channel in the Inbox (in beta) and we look forward to rolling it out to you all!
If you want to sign up for the beta, please fill out this form and we'll give you access as soon as we can.
Can't connect existing marketing forms to conversations inbox
SOLVE
I have this set up, but now all forms come from noreply@hubspot.com instead of the form submitters email/contact.
This has 2 effects
1) all submissions are auto labeled as spam and must be manually unfiltered. Noreply cannot be whitelisted.
2) replying to a form replies to noreply, so conversation reply functionality is broken, which is the entire point of managing inquiry response in conversations.
Can't connect existing marketing forms to conversations inbox
SOLVE
Thank you for trying this method out for everyone! I think you really helped clarify the missing functionality that I mentioned, and why even the method from @natsumimori doesn't meet the need.