Can't Click Anything on the Page When Lead Flow is Open

Occasional Contributor | Diamond Partner

The drop-down tray lead flow needs to apply a dark overlay to the site when they are open to let the user know that they must interact with the lead flow before they can interact with the web page.


I believe that the pop-up modal lead flow already does this, but the drop-down tray lead flow does not.


I had a situation where a client created a drop-down tray lead flow that wasn't very obvious. So from the visitors perspective, nothing on the website could be clicked and no form could be filled out until they figured out that there was a lead flow open on the page that needed to be closed first.

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Excellent suggestions. You may wish to add to a new or existing thread in HubSpot Ideas.


You'll typically get much more traction from the HubSpot Community AND the Ideas Forum is where HubSpot Product Teams monitor suggestions for popularity -- i.e., VOTES! 🙂


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Hope that helps.


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