Lead Capture Tools

Washizawa
Member

Can I do A/B testing with the CTA (beta)?

SOLVE

Can I do A/B testing with the CTA (beta)?c

1 Accepted solution
TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Can I do A/B testing with the CTA (beta)?

SOLVE

Hey @Washizawa A/B testing hasn't been built out for the new CTA tool (yet) but I would imagine it is on the way. It is available for the legacy (old) CTA tool, but that is a completely different tool to be honest so it may take some time to have this available in the new tool. 

 

If you're linking to a page with a CTA you could manually create an a/b test though. You could use the targeting and target based on a query string. You can then use queries in the url to define which CTA is shown. 

 

For example let's say you were linking to mysite.com/contact, You could have mysite.com/contact?cta=1 and mysite.com/contact?cta=2 with those queries (the parts after the ?) being the targets for the CTA. It's not perfect as it would mean choosing a link each time but is the closest workaround I could think of at the moment. 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

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karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Can I do A/B testing with the CTA (beta)?

SOLVE

Hi @Washizawa,

 

Good news, there's a private beta for this now:

 


CTAs

A/B Testing for CTAs

February 24, 2025

What is it?

You can now run A/B tests on CTAs created through the new editor. This feature allows you to compare two CTA variations to determine which one performs best based on clicks and views.

 

With a 50/50 traffic split, you can optimize your CTAs and make data-driven decisions to improve conversions.

 

Why does it matter?

A/B testing was a highly requested feature that helped customers optimize their Legacy CTAs. Now, the same powerful testing capabilities are available in the new CTAs tool. A/B testing allows you to test different CTA designs and copy to increase conversions by using data to implement the highest-performing version of popups and buttons.

 

Currently, A/B tests can be run on CTAs placed on your website only. A/B testing CTAs in marketing emails is not available at this time.

 

How does it work?

To start an A/B test on a CTA, find the CTA you want to test, click Actions, and select Run a test. Customize the name of your CTA variant and click Save.

Update the B variation of your CTA. Once you're happy with your CTA variations, Publish your CTA.

 

To access your A/B test results, click the Test Results tab on the CTA's Performance page.

Use the reports to analyze clicks and views for each variant. Once you have enough data, select a winning CTA—this version will be shown moving forward.

 

Who gets it?

Professional Customer Platform, Enterprise Customer Platform, Content Pro, Content Enterprise, Marketing Pro, Marketing Enterprise


You can find this beta under Settings > Product updates > All product updates. If it doesn't show up there, you'll have to be patient for just a bit longer.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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0 Upvotes
TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Can I do A/B testing with the CTA (beta)?

SOLVE

Hey @Washizawa A/B testing hasn't been built out for the new CTA tool (yet) but I would imagine it is on the way. It is available for the legacy (old) CTA tool, but that is a completely different tool to be honest so it may take some time to have this available in the new tool. 

 

If you're linking to a page with a CTA you could manually create an a/b test though. You could use the targeting and target based on a query string. You can then use queries in the url to define which CTA is shown. 

 

For example let's say you were linking to mysite.com/contact, You could have mysite.com/contact?cta=1 and mysite.com/contact?cta=2 with those queries (the parts after the ?) being the targets for the CTA. It's not perfect as it would mean choosing a link each time but is the closest workaround I could think of at the moment. 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.


GRajput
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

Can I do A/B testing with the CTA (beta)?

SOLVE

Hi @Washizawa 

Yes, It is possible to A/B test with CTA but that is possible in legacy and for that HubSpot needs
Marketing - Professional and Enterprise Subscriptions.
CMS - Professional and Enterprise Subscriptions.
Please, find the HubSpot knowledge base for more information :

https://knowledge.hubspot.com/cta/a/b-test-your-calls-to-action-ctas

 

Hope this will helps you out. Please mark it as Solution Accepted to help other Community member. Thanks!




Gaurav Rajput
Director, MarTech( Growth Natives)

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0 Upvotes
himanshurauthan
Thought Leader | Elite Partner
Thought Leader | Elite Partner

Can I do A/B testing with the CTA (beta)?

SOLVE

Hello @Washizawa 

you'll need to create two versions of your CTA, with different text or design elements. You can then create an A/B test to see which version performs better.

Digital Marketing & Inbound Expert In Growth Hacking Technology
JessGBI
Participant

Can I do A/B testing with the CTA (beta)?

SOLVE

Hi there! How do you create the A/B test after the two CTAs (beta) are created?