I've hit a stumbling block whilst creating a bot in that I cannot have a question loop back around for itself. For example "Which questions do you have about this product?"
A - How much is the product?
B - How much will the product last?
C - How does the product work?
D - Something else
What I'd like is for somebody to ask A, B, or C, and then the question to loop back around and offer the same answers, and on a user hitting D, a new series of questions opens up.
Currently I'm hit by the boundary "Must collect user information" but there is no user information to collect, and I can't create the bot as I would like it to be created.
Is there a work around, or any plan to update this feature?
After you display the answer to questions A - C (I preusme these are scripted responses) have you tired adding a bot message action with a quick response along the lines of 'start over' and then linking that if/then branch back to the original questions?