Bot Action: Looping a conversationSOLVE
Sep 25, 2018 9:39 AM
I've hit a stumbling block whilst creating a bot in that I cannot have a question loop back around for itself. For example "Which questions do you have about this product?"
A - How much is the product?
B - How much will the product last?
C - How does the product work?
D - Something else
What I'd like is for somebody to ask A, B, or C, and then the question to loop back around and offer the same answers, and on a user hitting D, a new series of questions opens up.
Currently I'm hit by the boundary "Must collect user information" but there is no user information to collect, and I can't create the bot as I would like it to be created.
Is there a work around, or any plan to update this feature?
Solved! Go to Solution.
Sep 27, 2018 5:20 AM
Forgive me if I'm getting the wrong end of the stick here, but it sounds similar to something we did recently. Here's a screencap:
The first action has no user input, but the second one does.
Does that help?