Adblock is blocking CTAs

SOLVE
lcardona
Contributor | Diamond Partner

Are there any solution for this problem? 

Adblock has included the CTAs of Hubspot in their black list.

 

Thank you

1 Accepted solution

Accepted Solutions
edjusten
Solution
HubSpot Employee

Hi @lcardona  We have identified the issue and are working with the list maintainers to restore HubSpot CTAs. You can find the latest update regarding this issue  at https://status.hubspot.com/ 

 

Thank you,

Ed Justen


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edjusten
Solution
HubSpot Employee

Hi @lcardona  We have identified the issue and are working with the list maintainers to restore HubSpot CTAs. You can find the latest update regarding this issue  at https://status.hubspot.com/ 

 

Thank you,

Ed Justen


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lcardona
Contributor | Diamond Partner

Hello,

 

The problem is not solved. CTAs of Hubspot doesn't appear if you have activated an adblocker in this moment.

Please, I ask for transparency and if there are a solution.

 

Thank you.

Redoxgeorge
Participant

Your link is sending to an Atlassian status page. 

 

https://status.hubspot.com/

 

For updates.

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Redoxgeorge
Participant

This is not "solved".

 

This is still happening on our site.

 

As you can imagine, this is a really big, really painful, really unacceptable situation.

 

I don't see anything on the status page showing how this is being resolved.

edjusten
HubSpot Employee

Hi @Redoxgeorge and @lcardona 

 

I realize this is a critical issue and apologize for the pain this is causing. Rest assured our team is working diligently to ensure CTAs are not blocked for any visitors.

 

Apologies that the link above did not forward correctly. You can track our actions on this specific incident here: 

 

https://status.hubspot.com/incidents/67mrmp6h4414

 

There is also a message regarding this in the HubSpot platform at Content > Calls-to-action This message also includes a link to the status page; you can subscribe to updates via email or text from within the message. 

 

In case you are still not able to access the status update, I'll paste here: 

 

Working with the team at uBlock Origin we have been able to whitelist HubSpot CTAs for uBlock Origin users. We encourage users to continue to report the incorrect filtering of HubSpot CTAs by Adblock and Adblock Plus, by following instructions here: https://adblockplus.org/en/getting_started#false-positivesand here: https://help.getadblock.com/support/solutions/articles/6000067137

 

Please let me know if you have further questions. 

 

Thank you,

Ed Justen 

 

 


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Redoxgeorge
Participant

New week, still no resolution, still obnoxiously marked, "solved".

edjusten
HubSpot Employee

Hi @Redoxgeorge and @lcardona  HubSpot CTAs have been removed from the AdBlock filter list. The CTAs should be showing up again soon. I apologize that this took so long to fix.

 

Find out more here: 

 

https://status.hubspot.com/incidents/67mrmp6h4414

 

Thank you,

Ed Justen


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