Lead Capture Tools

Hyeongi
Member

複数選択チェックボックスの必須設定が公開フォームで表示されない

お世話になっております。
HubSpotフォームで「複数選択可能なチェックボックス」フィールドを必須に設定しているのですが、公開したフォーム画面にて必須マーク(*)が表示されません。

  • 他のテキスト入力や単一選択フィールドでは必須マークが正常に表示されています。

  • フォームはHubSpot内で作成し、STUDIOで制作したランディングページに埋め込みコードを設置しています。

  • ブラウザを変えたりキャッシュをクリアしても現象は変わりませんでした。

これは既知の不具合でしょうか?
また、解決方法や回避策をご存じの方がいればご教示いただけますと幸いです。

 

 

Required setting not showing for multiple checkboxes field on embedded form


Hello
I’m experiencing an issue with HubSpot forms.

When I set a multiple checkboxesfield as required, the required asterisk does not appear on the published form.

Other fields (single-line text, radio button, etc.) show the required mark correctly.

The form is created in HubSpot and embedded into a landing page built with STUDIO.

I also tried different browsers and cleared cache, but the problem remains.

Is this a known bug?
Any solutions or workarounds would be greatly appreciated.

0 Upvotes
2 Replies 2
Anton
Thought Leader | Partner
Thought Leader | Partner

複数選択チェックボックスの必須設定が公開フォームで表示されない

Hey @Hyeongi,

do you have a link you can share?

Otherwise it's a bit difficult to tell where this error originates. Especially since there are quite a few Studio themes in the marketplace. 

 

Best, 

Anton

Anton Bujanowski Signature
BérangèreL
Community Manager
Community Manager

複数選択チェックボックスの必須設定が公開フォームで表示されない

Hi @Hyeongi and welcome, it's a pleasure to have you here!

Thanks for reaching out to the HubSpot Community and providing detailed information about the issue with the required asterisk not appearing on multiple checkboxes fields in your embedded HubSpot form.

Did you check for any custom CSS on your STUDIO landing page that may be overriding the asterisk styling?

Could you please share the link of the page?

I'd love to put you in touch with our Top Experts: Hi @TomM2, @GrantCarlile, @Anton and @elizheleva do you have suggestions or workarounds to help @Hyeongi, please? Have you already seen this behavior?

Have a lovely day and thanks so much in advance!
Bérangère





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