Knowledge Base Tool

dorecchio
投稿者 | Platinum Partner
投稿者 | Platinum Partner

what people are searching for in the knowledge base search field

解決

Can HS's knowledge base feature capture what people are searching for in the knowledge base search field?

 

It would be helpful as a tool to direct companies to create new knowledge base articles. 

 

- Dave

1件の承認済みベストアンサー
sharonlicari
解決策
コミュニティーマネージャー
コミュニティーマネージャー

what people are searching for in the knowledge base search field

解決

Hey @dorecchio 

 

This is a really great question. I would like to share this article from our KB, I think is related to what are you looking for. 

 

Thank you 
Sharon


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Join regional conversations by changing your language settings !




元の投稿で解決策を見る

0 いいね!
2件の返信
sharonlicari
解決策
コミュニティーマネージャー
コミュニティーマネージャー

what people are searching for in the knowledge base search field

解決

Hey @dorecchio 

 

This is a really great question. I would like to share this article from our KB, I think is related to what are you looking for. 

 

Thank you 
Sharon


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !




0 いいね!
dorecchio
投稿者 | Platinum Partner
投稿者 | Platinum Partner

what people are searching for in the knowledge base search field

解決

Hi Sharon, Thank you. I really appreciate it! 

 

- Dave