what people are searching for in the knowledge base search field

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Regular Contributor | Gold Partner

Can HS's knowledge base feature capture what people are searching for in the knowledge base search field?

 

It would be helpful as a tool to direct companies to create new knowledge base articles. 

 

- Dave

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受理された解決策
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コミュニティーマネージャー

Hey @dorecchio 

 

This is a really great question. I would like to share this article from our KB, I think is related to what are you looking for. 

 

Thank you 
Sharon

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コミュニティーマネージャー

Hey @dorecchio 

 

This is a really great question. I would like to share this article from our KB, I think is related to what are you looking for. 

 

Thank you 
Sharon

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Regular Contributor | Gold Partner

Hi Sharon, Thank you. I really appreciate it! 

 

- Dave