what people are searching for in the knowledge base search field

[dorecchio]

Can HS's knowledge base feature capture what people are searching for in the knowledge base search field?

It would be helpful as a tool to direct companies to create new knowledge base articles. 

- Dave

[sharonlicari · Accepted solution]

Hey @dorecchio 

This is a really great question. I would like to share this article from our KB, I think is related to what are you looking for. 

Thank you 
Sharon

[dorecchio]

Hi Sharon, Thank you. I really appreciate it! 

- Dave