create multi-language Knowledge Base article

larissa_cai
Member

When we create multi-language KB article for an EN version, we lose the EN texts in the multi-language article, which means we need to copy all texts incl. pics, tables and other format into multi-language article. It's time-consuming. Could we keep all EN version when creating multi-language KB article?

 

Thanks.

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1 Reply 1
sharonlicari
Community Manager

Hi @larissa_cai 

 

Welcome to the Community!

 

Have you followed these steps from this article from our knowledge base on how to create knowledge base articles in multiple languages?

 

Thanks

Sharon


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