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TS5 4月 18日, 2024
Hi, HubSpot have rolled out a new feature that allows for password-less login to private content. We have enabled this for our knowledge base but unlike the other login, logout, and reset password pages there appears to be no option to cus 続きを読む
1 いいね!
3 コメント
ソートリーダー | Platinum Partner
4月 19日, 2024 08:00
Hey @TS5 Are you refering to the Public Audience access?
解決済み
danny2327 4月 17日, 2024
I'm not expecting there to be, but I'll ask anyways. Is there any way to add a script tag to all articles, instead of having to click click click click and do it 100+ times? API doesn't seem to have anything for KB at all. TIA
0 いいね!
3 コメント
Accepted Solution
名誉エキスパート | Diamond Partner
4月 18日, 2024 16:05
Hi @danny2327 , there's a very simple way to add a script to your knowledge base articles. Simply navigate to your knowledge base settings(...続きを読む
解決済み
DKlopper 4月 15日, 2024
We currently have a chatbot active that prompts users to access certain articles in our Knowledge Base before sending through a ticket for assistance (pushing self-service). We would like to be able to review analytics/create reports on how man 続きを読む
0 いいね!
2 コメント
Accepted Solution
最優秀メンバー | Elite Partner
4月 15日, 2024 07:52
Hi @DKlopper I just had a meeting last week with the product manager for the Help Desk Insights & Reporting team - they're working on improved ...続きを読む
解決済み
Abbylieve 4月 06日, 2024
I need to create a workflow. Is it possible to automatically create deal cards in the Partner Pipeline, tagged as "Talent," when BPOs fill out the interest form and select that they are interested in becoming a BPO partner?
0 いいね!
7 コメント
Accepted Solution
殿堂入り | Solutions Partner
4月 07日, 2024 23:58
Hi @Abbylieve , Here's how to create a contact-based workflow: https://knowledge.hubspot.com/workflows/create-workflows And yes, workf...続きを読む
JMartin06 4月 04日, 2024
Hi there, we are loooking at locking down certain artivles in our KB. Everything we can see is that to action this we will need to have our end users login / register to HS, which we do not want to do. We would like a seperate link inside our SaaS p 続きを読む
0 いいね!
4 コメント
最優秀メンバー | Elite Partner
4月 07日, 2024 22:45
Hi @JMartin06 , I'll do my best to answer your questions or point you in the right direction. 1 - currently users for membership content need ...続きを読む
解決済み
mikebernardez 4月 04日, 2024
Currently, whatever the title of the post is is what gets used in the <title> tag (and the <h1> tag, rightly so on the <h1>) However, the title tag is also using the exact same content as the h1. Given this example : you c 続きを読む
0 いいね!
1 コメント
Accepted Solution
最優秀メンバー | Elite Partner
4月 04日, 2024 19:56
Hi @mikebernardez it's not currently possible to control the meta data for knowledge base articles, the good news is that this idea is currently i...続きを読む
Jna419 3月 28日, 2024
How do i adjust my alignment so my submit button is aligned with my questions? This is kinda what it looks like ____-. The last one isnt in line with the others.
0 いいね!
2 コメント
最優秀メンバー | Elite Partner
4月 04日, 2024 19:03
Thanks for the tag @PamCotton , happy to help further @Jna419 if you haven't been able to get it updated. Can you share a screenshot of how ...続きを読む
Matas 3月 21日, 2024
hello, I found a typo mistake in knowledge 'log out' button (in example you can see lithuanian language) This is default button value and I can't really find how to edit its value. Is it possible to edit? Regards,
0 いいね!
2 コメント
メンバー
3月 22日, 2024 03:36
Hello, I'm using hubspot. This is hubspot knowledge base page of our company. Best regards,
SCruz11 3月 05日, 2024
Are others experiencing difficulties with their article feedback loading? The message displays "Please try again in a minute," but the problem has persisted since last Friday, spanning three business days. I'm curious to know if this is a known issu 続きを読む
最優秀メンバー | Elite Partner
3月 05日, 2024 20:30
Hi @SCruz11 I just checked a knowledge base and am able to access the feedback reports: Typically if there is no feedback for an articl...続きを読む
Christian_Jorge 3月 05日, 2024
We don't want any of our knowledge base content indexed in Google, so we have: 1) Turned on the general "noindex" function, which covers articles in the knowledge base 2) Blocked search engines with robots.txt But category pages are still ind 続きを読む
3 いいね!
1 コメント
最優秀メンバー | Elite Partner
3月 05日, 2024 21:22
@Christian_Jorge I wish I had better news, unfortunately what you're trying to do isn't possible with the current limitations in place. I com...続きを読む
解決済み
SCruz11 3月 01日, 2024
I'd like to build a report on specific articles to include insights from the article pages. Is there a way to export information such as article views and feedback for a specific period?
0 いいね!
3 コメント
Accepted Solution
最優秀メンバー | Elite Partner
3月 01日, 2024 17:10
Hi @SCruz11 all of the knowledge base insights are contained within the knowledge base tool, there isn't a way to export the data (only the article...続きを読む
skylightipv 2月 29日, 2024
Can I use the Hubspot tracking code from our website for the knowledge base articles? If so I assume it's just by copying the tracking script html into the Additional Options setting
0 いいね!
7 コメント
最優秀メンバー | Elite Partner
3月 04日, 2024 20:54
@SSeed is this something you've configured with your knowledge base? I'd just like to confirm that you've implemented this solution - since the tra...続きを読む
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