Hi Team, I am trying to set up my Knowledge base in Hubspot bottom right below unable to click on the next step. I'm also part of Service Hub Pro customers plan. Please assisist

One of our company's employees, (a HubSpot account administrator), had a personal meltdown, and it appears that he erased our HubSpot account or he erased all the team from it– a big mess! Can I send the case to an email address for further review? Leer más

Hi everyone, how come that when I'm trying to import in the Knowledge base some articles that were been exported from the very same hubspot KB, the HTML of the body get all messed up? I have a serious amount of articles in multilanguage and Leer más

Hi, we're looking to embed our Hubspot Knowledge Base into our company website and are looking for some guidance on how to do that. We're hoping to replace our current FAQ page with our Hubspot Knowledge Base in some fashion. https://versomini Leer más

I copied most of our knowledge base articles from google docs to the Hubspot directly without issue, including all images. For a few documents I had to copy to MS Word, then to Hubspot. I don't know why, but this solved my problem for 1-2 documents. Leer más

Hi, greetings! I'm currently working on a FAQ ChatBot for a ibm.skillsbuild project. I'm using the knowledge base tool for this and currently using the free trial and possibly some features from it in the ChatBot too. And, i wish to know what will h Leer más

I am currently creating a newsletter in HubSpot using a template. I would love to have a feature intergrated that either allows viewers of it to 'like' and/or 'comment' on certain sections of the newsletter that they like or a feature that show Leer más

Hello, I have tried to find a way how to close my chatbot as default after user clicks hyperlinks. So the idea is that when our bot opens and it offers couple options as hyperlinks, if user goes to our contact us -page, i would like to set chat Leer más

I'm wondering if there's a simpler method to check the original publication date of an article. Currently, the only information I have access to in HubSpot is the modified date for recently created articles. To keep track of the "created on" dates, Leer más

I think HubSpot automatically caches pages and files on both CDN and in browsers. I have some questions about cache management in knowledge base articles. What I want to do After editing a knowledge base article, I want the latest data t Leer más

I’m currently thinking about using knowledge base in service hub. What I want to do Publish Japanese documentation about a product Manage article versions for each version of a product such as v1, v2, v3 etc. What I’m thinking Leer más

Is there an easy way for a support agent to add a KB article to a support ticket or do they have to browse the articles and then copy and paste the link? It would be nice if there was a 'search and insert' functionality from within the ticket but I Leer más