Knowledge Base Tool

  • すべてのラベル
  • Academy
  • Admin
  • Ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • best practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
  • 最新
  • いいね!が多い
  • すべて
  • 解決済み
  • 回答待ち
KajalVerma 12月 09日, 2023
Hey, I'm looking for a tool that can help me hide content and reveal it when I click on a specific subject. I'm currently working on an article that covers a lot of topics, including IVF, cancer-related issues, and SEO. Since the article is quite lo 続きを読む
0 いいね!
1 コメント
ソートリーダー | Diamond Partner
12月 09日, 2023 17:47
Hi @KajalVerma this isn't currently possible in the Knowledge Base tool, one idea would be to break your content into smaller questions and link to...続きを読む
RAlmagro 12月 07日, 2023
Hello there! Please any help with this issue?: I don´t have the "Personalize" option in my Landing Page Builder (Marketing Hub Free Version) I am the only user (super admin) in my account, but Hubspot support told me It could be related to perm 続きを読む
0 いいね!
5 コメント
12月 07日, 2023 15:42
Kersten, thank you again. Do you think it would be ok just having the Suite CRM Starter package? (20€/month)
AStewartITI 11月 17日, 2023
In Knowledge Base - Global Footer - Social Network, can anyone tell me how to update the Twitter symbol from the bird to the X? It can be easily done in a landing page but doesn't seem to be a KB option.
1 いいね!
3 コメント
Accepted Solution
11月 17日, 2023 13:54
Hi @AStewartITI , thank you for flagging! I'll send this to our product team and report back! Thanks for the ping @TomM2 ! 🙂 Cheers M...続きを読む
MCrivellaro 11月 16日, 2023
Hi there, Does anyone know if there is capability in hubspot to create a fully searchable FAQ section where you can add keywords, links, images etc. I've seen part of the wiki page that hubspot offers but the FAQ we would like to create will i 続きを読む
1 いいね!
1 コメント
Accepted Solution
ガイド役 | Solutions Partner
11月 17日, 2023 05:34
Hey @MCrivellaro Yes, HubSpot does offer the capability to create a searchable FAQ section. You can create this in HubSpot through Hub...続きを読む
FionaP 11月 14日, 2023
I am looking at customization of the chatbot widget to include knowledge base articles and relevant links, such as our tutorial videos, before giving the option to our users to get to the chatbot. Similar to what Hubspot Support has. Is there a wa 続きを読む
0 いいね!
5 コメント
12月 10日, 2023 18:16
Hi Fiona, This is available with Service Hub Pro and Enterprise. Please let me know if you need any assistance.
skylightipv 11月 13日, 2023
Can anyone tell me why when importing a KB article using a CSV file I always get an import error for a <table>..</table> ? The HTML works perfectly in a browser so I have no idea why it wouldn't be valid. Does it need to be within i 続きを読む
0 いいね!
2 コメント
Accepted Solution
11月 13日, 2023 11:37
Hello @skylightipv , thank you for posting in our Community! Currently, knowledge base imports have the following limitations: Tables cannot be i...続きを読む
JTranbarger 11月 08日, 2023
I have a property that calculates the time between two dates but it is sometimes calculating correctly and sometimes not.... Any ideas what the root cause may be?
0 いいね!
1 コメント
Accepted Solution
ガイド役 | Solutions Partner
11月 08日, 2023 12:17
Hey @JTranbarger The main cause could be the incorrect calculation set in the properties you can get help from this Knowledgebase and make...続きを読む
Digmodel 11月 07日, 2023
Hey, Try to cennect a domain to hubspot. Everything is fine until i get to the activation of SSL. It says that the activation is ongoing and might take 4 hours. The problem is that it has taken 24 hours and still not activated. Followed the trou 続きを読む
1 いいね!
4 コメント
Accepted Solution
11月 08日, 2023 02:38
Thanks Dan, Think it would be good if I waited 72 h according to the descriptions in the link, been 48 h now. Will also check with my domain registr...続きを読む
BMcCoy 11月 03日, 2023
Hello all, I'm looking to help my clients access the customer portal and have come across an issue. Specifically, I was having problems with giving access to the Customer Portal via the static list so I instead moved my "Control Audience Ac 続きを読む
1 いいね!
5 コメント
Accepted Solution
名誉エキスパート | Gold Partner
11月 08日, 2023 13:13
Hey @BMcCoy hope you are doing great. SO to see the users that have created a login into your customer portal you need to go to Settings> To...続きを読む
Saytekin 11月 02日, 2023
When we upload or paste a large image to the KB editing screen, we encounter height and width problems, we need more space for our images because when the article is live on our page, these large images do not look good or readable for our customer 続きを読む
0 いいね!
1 コメント
Accepted Solution
トップ投稿者 | Gold Partner
11月 02日, 2023 16:22
@Saytekin I saw your issue, and I want to help you out. Honestly, I'm a bit surprised too because it seems like a bug with the tool. But don't wor...続きを読む
SCruz11 10月 25日, 2023
Is there any way to have a user land on a section in our Help Center and see all articles in the given section? Our support team is afraid some customers won’t notice that 'See more' is a clickable word and that there are more articles folded away. 続きを読む
0 いいね!
4 コメント
Accepted Solution
トップ投稿者 | Gold Partner
10月 25日, 2023 17:38
Hi, @SCruz11 , this should be possible within the Knowledge Base template. Has this been designed for you specifically or it's one of the sta...続きを読む
KLondo 10月 24日, 2023
I am having difficulties in adding subcategories in other languages to existing Knowledge base topics, categories, etc. Can anyone help? When I enter the information where I think I am supposed to, I am not given the option to update/save.
0 いいね!
7 コメント
Accepted Solution
ガイド役 | Solutions Partner
10月 25日, 2023 02:16
Hey @KLondo Happy to help here : ) Have you followed all the steps correctly mentioned in this article here: https://knowledge.hubspo...続きを読む



Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.