Knowledge Base Tool

Filtern nach
  • Alle Label
  • Academy
  • Admin
  • ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • best practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • SNA
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • TOS
  • video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sortieren nach
Neuesten Beiträge
  • Neuesten Beiträge
  • Top Likes
Status
Alle
  • Alle
  • Gelöst
  • Ungelöst
  • Unbeantwortet
Jna419 on März 28, 2024
How do i adjust my alignment so my submit button is aligned with my questions? This is kinda what it looks like ____-. The last one isnt in line with the others.
0 Likes
0 Antwort
Matas on März 21, 2024
hello, I found a typo mistake in knowledge 'log out' button (in example you can see lithuanian language) This is default button value and I can't really find how to edit its value. Is it possible to edit? Regards,
0 Likes
2 Antworten
Mitglied
März 22, 2024 03:36
Hello, I'm using hubspot. This is hubspot knowledge base page of our company. Best regards,
SCruz11 on März 05, 2024
Are others experiencing difficulties with their article feedback loading? The message displays "Please try again in a minute," but the problem has persisted since last Friday, spanning three business days. I'm curious to know if this is a known issu Beitrag ansehen
Koryphäe | Diamond Partner
März 05, 2024 20:30
Hi @SCruz11 I just checked a knowledge base and am able to access the feedback reports: Typically if there is no feedback for an articl...Beitrag ansehen
Christian_Jorge on März 05, 2024
We don't want any of our knowledge base content indexed in Google, so we have: 1) Turned on the general "noindex" function, which covers articles in the knowledge base 2) Blocked search engines with robots.txt But category pages are still ind Beitrag ansehen
3 Likes
1 Antwort
Koryphäe | Diamond Partner
März 05, 2024 21:22
@Christian_Jorge I wish I had better news, unfortunately what you're trying to do isn't possible with the current limitations in place. I com...Beitrag ansehen
Gelöst
SCruz11 on März 01, 2024
I'd like to build a report on specific articles to include insights from the article pages. Is there a way to export information such as article views and feedback for a specific period?
Accepted Solution
Koryphäe | Diamond Partner
März 01, 2024 17:10
Hi @SCruz11 all of the knowledge base insights are contained within the knowledge base tool, there isn't a way to export the data (only the article...Beitrag ansehen
skylightipv on Februar 29, 2024
Can I use the Hubspot tracking code from our website for the knowledge base articles? If so I assume it's just by copying the tracking script html into the Additional Options setting
0 Likes
7 Antworten
Koryphäe | Diamond Partner
März 04, 2024 20:54
@SSeed is this something you've configured with your knowledge base? I'd just like to confirm that you've implemented this solution - since the tra...Beitrag ansehen
Gelöst
Richard6 on Februar 26, 2024
Hi everyone, Every country has a different edition of our program with unique material in addition to different languages. How can I create distinct knowledge bases, one for every nation? I've attempted to use the SSO list function now, but it Beitrag ansehen
1 Likes
3 Antworten
Accepted Solution
Koryphäe | Elite Partner
Februar 27, 2024 08:15
+1 to @Jnix284 here, @Richard6 . This should work for you!
FredSlade on Februar 26, 2024
Our knowledge base is being created, however the search keyword isn't appearing on my page of results. Do you know why that might be taking place?
0 Likes
1 Antwort
Autorität | Diamond Partner
Februar 26, 2024 09:08
@FredSlade There may be a few reasons why you're not seeing search results. You will need to ensure the search results module exist...Beitrag ansehen
Gelöst
MThomas76 on Februar 21, 2024
Hi, A tracking script was placed on a customers device when they vistied our site. This was done without their consent and they are threatening legal action. Is there a way to turn off the feature to prevent futher issues? Thanks
0 Likes
1 Antwort
Accepted Solution
Community-Manager/-in
Februar 22, 2024 05:16
Hi @MThomas76 , Thank you for reaching out to the Community! If HubSpot cookies are loading before consent has been collected , your c...Beitrag ansehen
Gelöst
SSundarram on Februar 07, 2024
Hi, I am not technical, hence this question to the community: Does anyone know if Hubspot's API's provide a mechanism for our webapp that collects new user registration or allows an already registered user to pass this information to Hubspot and a Beitrag ansehen
0 Likes
3 Antworten
Accepted Solution
Community-Manager/-in
Februar 08, 2024 08:54
Hey @SSundarram , thank you for posting in our Community! HubSpot's API does provide mechanisms that could help achieve the functionality yo...Beitrag ansehen
Gelöst
samara1 on Februar 07, 2024
One limitation I found in the knowledge base is the fact that we only have two category levels, it would be great to have at least three levels.
3 Likes
1 Antwort
Accepted Solution
Berühmtheit | Partner
Februar 07, 2024 13:01
Hi @samara1 , This is unfortunately not possible at this stage; I agree that this would be useful. Other users have requested this before: ht...Beitrag ansehen
Gelöst
samara1 on Februar 07, 2024
I just discovered that there is a limit of 2000 articles per knowledge base, even on a portal with the enterprise module. It would be great to be able to increase this amount for each of the knowledge base that can be created. Here is the art Beitrag ansehen
2 Likes
1 Antwort
Accepted Solution
Berühmtheit | Partner
Februar 07, 2024 13:02
Hi @samara1 , There are two ways you could try and escale this: If you're an Enterprise customer, you have a customer success manager and I th...Beitrag ansehen
abbrechen
Suchergebnisse werden angezeigt für 
Stattdessen suchen nach 
Meintest du: 

Möchtest du eine Diskussion beginnen oder eine Frage stellen?

Beitrag erstellen

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.