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emmanuelkatto24 on January 17, 2025
Hi Everyone, I am Emmanuel Katto looking to create a deal conversion report in HubSpot, but I have run into a challenge. A few months ago, I added an additional initial stage to my pipeline, so now there are two "first" stages. When I try to gene read more
0 upvote
1 Reply
Hall of Famer | Partner
January 17, 2025 06:56
Hi @emmanuelkatto24 , In the funnel report builder, you can select multiple pipelines per stage: That would be the simplest wa...read more
DSmith507 on January 14, 2025
Good afternoon, We have a reoccuring issue with our current processes, when multiple companies are included on 1 deal. To solve this issue, we currently create "baby" deals on each of the companies associated in the original deal (which creates read more
0 upvote
2 Replies
Member
January 15, 2025 09:20
Thank you for digging into this for us. Our current workflow creates a ticket for the integration team when a deal is closed won. Within our deal, we...read more
AValleUpright on January 10, 2025
We are trying to edit global content in the footer of the Knowledge Base articles. I'm not an admin but I'm working closely with a super admin. I have design permissions and a Service Professional seat. Neither of us has the correct permissions to e read more
0 upvote
3 Replies
Community Manager
January 15, 2025 14:13
Thank you so much for that thorough walkthrough, @AValleUpright ! That makes sense. So the module you are trying to edit in the footer is a menu m...read more
nigeld27 on January 08, 2025
Hello, We are new to Knowledge Bases. We have some customers who have access to 2-3 different Knowledge bases. Is there a recommended way for how the customer would navigate between them? I can't see to create a custom navigation menu to lin read more
1 upvote
3 Replies
Contributor
January 10, 2025 15:53
Hi @danmoyle We provide customer support to organisations, and we support their use of different technology platforms. Let's call the Platform...read more
Solved
karinagiron on January 06, 2025
Hello! i want to do a deal conversion report but the issue is that 3 months ago i added an initial stage to my pipeline, how can i make a report of all my data? because when i try to use the deal conversion hubspot report, it asks me to mark my "fir read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 07, 2025 00:07
Hi @karinagiron , This is a limitation in HubSpot and I'm not aware of any solution within one report, at least if the two initial stages also...read more
Solved
MMcLane on December 11, 2024
Is it possible to search multiple kbs at the same time and then to filter the results based on kbs? It seems that something like this is happening on the Hubspot Help Center.
0 upvote
4 Replies
Accepted solution
Key Advisor | Diamond Partner
December 11, 2024 12:21
Hi @MMcLane , At the moment, it isn't possible to filter Knowledge Base (KB) search results by specific sources after conducting a search. Ho...read more
Solved
Bayanitani89 on December 03, 2024
Hello, I read a lot about customizing your knowledge base to include your company logo, header, footer, etc. However, am not able to add the company's icon/logo to the browser itself so it appears [photo as a sample of how Hubspot's logo app read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
December 03, 2024 04:39
Hi @Bayanitani89 , This would be the favicon, you can find instructions here: https://knowledge.hubspot.com/branding/edit-your-logo-favicon-a...read more
Solved
Nisse_ on December 02, 2024
Hi, Currently testing with overwriting some basic css, in this example the search box used in the new knowledge base. In the example I'm trying to overwrite the . hs-kb-search-input-wrapper. I added a stylesheet with the class, but it do read more
0 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
December 03, 2024 07:17
Hey @Nisse_ I don't believe the KB supports css customisations right now, so attaching the stylesheet to the domain likely won't load your styleshe...read more
Solved
JRivette on November 28, 2024
We have connected the Knowledge Base to our customer portal. In doing so the tracking code we needed to embed on our website now feeds information to HubSpot via a range of non HubSpot based forms. In doing so it is appending any email address and o read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
November 28, 2024 05:33
@JRivette as far as I know, this is currently not possible via import, see also this previous reply by a community manager: https://community.hubs...read more
Solved
BSchwartz1 on November 24, 2024
I want my knowledge base to have the same domain as my website, but I'm not given that option. Is there any way to set a knowledge base domain to the same domain as your website? If not, is there any way to set a knowledge base domain to a subd read more
0 upvote
1 Reply
Accepted solution
Key Advisor
November 24, 2024 07:45
Hi @BSchwartz1 Unless you are using HubSpot to host your website, you can not host the HubSpot knowledge base on the same domain, it's simpl...read more
Kerenj on November 11, 2024
Hello, I got previous answers from this community on turning off the options under language setting to prevent preffix from being used in slug. I have put them off, but en-us still appears in my web address. How can this be rectified please? p. read more
0 upvote
1 Reply
Community Manager
November 11, 2024 11:58
Hi @Kerenj and welcome to the Community! We are so glad to have you here! Thanks for asking the Community! I have found similar thread that ...read more
Solved
TanjaLandsberg on November 06, 2024
I have the problem that the english version of that article don`t appear in the correct categorie which it should be belonging the German version (primary version). In German it should be "Mein Konto" and in the english version in "My accoun read more
1 upvote
3 Replies
Accepted solution
Contributor
December 13, 2024 04:01
It is may be due to lack of that plugin performance. As far as i know, sometimes these plugins cause trouble while translating things in the proper s...read more
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