I think there’s a bug with the Insert dropdown in the Knowledge Base tool. Whenever I try to insert anything from the Insert dropdown (e.g. special character, anchor, callout, etc) the page jumps all the way back to the top to open the menu. Then read more

Hello, I have been creating properties for "project" object type and I am running into issues with forms. In the properties settings/rules: I do not get the option to make the property visible to forms When creating a form from scratch and add a read more

The new bot looks neat, but unfortunatley for me - it's usefulness is overshadowed by the various shortcomings of the current KB tool that desperately need to be addressed. This is my short wishlist: an editor than can automatically make fo read more

Finally migrated to the new Knowledge Base over the weekend. What happened to the support for Custom CSS? There's one immediate major issue after the migration and that the default background colour of the active category in the left naviga read more

We are on Service Hub Enterprise publishing a knowledge base as private content. When viewing a contact record in HubSpot, you would previously be able to navigate to list memberships, to send a reset password email for the user to reset their read more

I've reopened a ticket about this but thought I'd ping the brain trust here, if only to eventually post the solution for others. This is what our HS Knowledgebase looks like in Minimal layout. Note the bottom line alignment of the "Advisory" categ read more

Our knowlegebase is private content with registration. We'd like to set up a chatflow that uses AI to produce a reply using the contents of the site rather than simply return a list of articles. Thus far, to do this I am told that I have to export read more

Im trying to remove the Lifecycle Stage in Contact Properties, but it says set by HUB. How do you remove it?

Im new to HUB so be nice! Ive connected my Google calander to Hub. Im in CST time zone. Google calendar shows zone set at GMT -5 Chicago In HUB, settings, account defaults, it shows as UTC -5 Chicago But these are not the same! If I crea read more

We are trying to build out the Knowledge Base and it seems like there is not a way to import articles you have already created so that they will be recreated in the HubSpot Knowledge Base. Are we missing something or is that not possible currently? read more

Previously we could adjust the height of the header section of the knowledge base and with the update, I don't see any sizing options. Is this possible and if not, can it be please.

Hello! I am working on a photo gallery module and I haven't been able to get it to work. I am very new to coding, so I am struggling to figure out what is wrong. The video I am using as a guide is fairly old: https://www.youtube.com/watch?v=gE read more